Initial Contact / Preliminary Consultation

If you are remodeling an existing space or building a new home, we here at Cleveland Kitchen and Design welcome you to our exciting showroom. Upon your visit you will have an opportunity to see in person all of the cabinet lines and also meet our experienced staff. In regards to new construction, it is helpful to bring in your plans. If you are remodeling, we can make an appointment to visit your home. It is recommended but not necessary to make an appointment with our staff.

Design Process
Once a range of budget has been established, the next step in the process is to discuss whether a design fee makes sense for your project. The advantage to you in paying for a design fee is that not only are a set of plans generated but you are also hiring a design professional that will spend the time needed to educate you and give you all of the tools necessary for a successful design process. The details of the design fee will be discussed in the preliminary consultation phase. All  fees are applied towards the contract of the entire said space.

Installation, Attentive Coordination & Completion
Details regarding cabinet removal, installation, appliances, plumbing fixtures, flooring, countertops and electrical are all worked out with your designer ahead of time. We can provide all of these listed services; however, if you are confident in your own builder or contractor we can simply provide you with the cabinets, appliances, tops, etc. should you so desire.

We Don't Limit Ourselves
We have the experience to help you anywhere that calls for cabinetry. Such examples include Entertainment Centers, Bookcases, Wet Bars, Laundry Rooms, etc...

We Select one of our Lead Carpenters for your project based on availability. You project will not get a start date, but rather a schedule slot – we will start your project as soon as your Lead Carpenter has completed work for his previous clients. Final selections, if any, should be made before construction commences.

Project Commencement
Our crews and trade contractors are not only considered to be the best around, but you will also find them personable, and helpful. Respecting your property and minimizing disruption are constant guidelines, as is regular communication with you. When decisions are needed from you or unforseen conditions are encountered, these will be discussed with your Designer, so they may be addressed. If these situations affect your budget, you will receive a quote detailing the credit or cost.



Home Improvement Process

Getting Started
1. Gather a scrapbook of notes, photos, and articles that you have collected.
2. Get together with your family and ask them for their input and wish lists.
3. Come up with a budget you can live with.
4. Draw a rough sketch of your floor plan and take measurements (or, if building, get floor plan from architect or builder).
5. Call us to make an appointment, or stop into our showroom.

Visiting Our Showroom
The first time you stop into our showroom we will...
1. Answer any questions you may have.
2. Review and/or assist you in establishing a budget.
3. Discuss your scrapbook of ideas (if you have one).
4. Discuss your floor plan (if you have one) and go over some design ideas.
5. Discuss your plans for utilizing the room you will be remodeling.

If You Like What You See
1. We will come to your home and take measurements.
2. We will create a design and draft a scaled, architectural quality floor plan.
3. We will provide you with a price.
4. We will set up a meeting for you to discuss the design and pricing and discuss any potential modifications you would like to make.

The Installation Process
1. Our in-house installers will execute your project from start to finish.
2. To ensure a quality installation, at the beginning of your project, one of our designers will meet with you and our installer at your home to discuss the details of your plan and installation. Our designer will be with you throughout the entire project.
3. During the renovation process, your property will be treated with respect and the work area will be broom-swept at the end of each day.

Remodeling Hints
1. Pack everything that won't be needed into boxes. This will keep things dust-free.
2. Keep essential items handy: basic food that can be microwaved, condiments, cereal, microwave-safe dishes and utensils, dishcloths, dishwasher soap, paper plates and cups, coffee, coffee pot and sugar/creamer, paper towels, napkins, and garbage bags.
3. You will be without water in your kitchen for a period of time in direct relation to the extent of work being done.
4. Set up the microwave and refrigerator in another area, along with a table for preparation.
5. Relax and rely on your kitchen designer. There will be a beautiful kitchen when all the dust is gone!

Communication and building a rapport with our clients is important to the success of a project. We here at The Cleveland Tile & Cabinet Co. pride ourselves in listening to our client's wants and needs and then developing them into a plan that is not only functional but also esthetically pleasing to the client's personal taste. Our philosophy is not to sell, but to guide you through the entire process. The result of this process is a creation of a new living space that expresses your lifestyle.

Build an Idea File. Begin by gathering information and pictures about the styles and products you like. Use kitchen/bath, decorating, or remodeling magazines to find pictures of what you like (as well as what you don't like). These pictures can help you and your designer in creating the project you envision. You'll want to begin the selection process three to six months before you are ready to start the installation of your project. It is also important to establish a budget early on so that your designer can help guide you towards products that will allow you to stay within it. Just like houses, custom cabinetry projects come in all shapes, sizes and prices, so it's important to know approximately how much you want to invest before you start.

Visit Our Showroom or give us a call to set an appointment. If you'd like us to spend some time answering your questions or talking to you about our products and services it is best to set an appointment. If you'd just like to look around and see what we have to offer, just stop in during our business hours. M-F 8:00 A.M. to 5:00 P.M. Evenings and Weekends are by appointment.



How Much Will Is Cost To Remodel Our Kitchen?
Kitchens are like most anything else that you purchase in this world: the costs are entirely dependent on the price of the materials chosen and the complexity of the job. The industry rule of thumb is to consider 10-20% of the house's market value when estimating a kitchen remodeling. It is good to keep in mind that a remodeled kitchen is an investment that will increase the value of your home. We offer products at many different price levels, to fit your budget.

How Long Will It Take To Remodel Our Kitchen?
Every job brings its own schedule. A small job will take less time to complete; larger or more complex jobs take more time. In some cases, the longest part of the process can be the selection stage where you decide what finishes, what colors and what style of cabinets you want. In addition to the cabinet choices, decisions on countertops, appliances, back splashes and flooring also need to be made. Once those decisions have been made, we order the cabinets and begin making arrangements. Cabinets usually take approximately 2-8 weeks to be delivered. When the cabinets arrive, we begin work in your home, coordinating the tasks of the installers, electricians and plumbers. We use our own in-house installers, so we are in control of the scheduling and completion of your project. Although at times there may be delays as the scheduling of one type of labor may depend on the completion of another, you can be sure we will be attentive through to the completion of your project. Your designer will work with you from the inception to the completion of your project.

What Brands Of Cabinets Do You Install?
We carry a wide range of custom and semi-custom cabinetry in a variety of styles and price levels. The brands we offer are Rutt Handcrafted Cabinetry, Wood-Mode Custom Cabinetry, Brookhaven by Wood-Mode, Signature Custom Cabinetry, Medallion and Silverline by Medallion. We have chosen these companies because they have a proven track record for quality and longevity.

What Happens To Our Old Cabinets, Sink And Fixtures When You Replace Them?
Upon your request and with your assistance/guidance, we will remove the items and install them elsewhere in your home or property. If you opt not to keep it and not to donate the material, we will dispose of them for you.

Can You Reface My Old Cabinets?
We are primarily involved in the remodeling of kitchens, so we do not reface cabinetry. There are a number of companies in the Cleveland area who can perform this service for you.

What Brands Of Appliances Do You Sell?
We are dealers of numerous appliance manufacturers, both built-in and free-standing, please refer to our products page for a list of these manufacturers and brands.

What Is A Design Fee And Why Should I Pay You For This Service?
A design fee works to 'reserve' our services, assuring your priority and quality. The design fee is ultimately applied to the total cost of your kitchen remodeling project.

Can I Keep The Design Plans?
Throughout the design process, you will be provided with various drawings of your kitchen, which include detailed floor plans. The plans will not be released to you until a contract has been signed. Once your project has been purchased, we release your floor plans to you.

How Long Have You Been In Business?
We were founded in 1933. Our first location was in the Terminal Tower Arcade. We were the original tenants of the space and remained there for 54 years. We then moved to our present location 0f: 19560 Center Ridge Rd., Rocky River, Ohio in 1987. The Cleveland Tile and Cabinet Co. is one of the oldest and most respected Kitchen and Bathroom remodeling companies in Northeast Ohio.

Do You Have Any Samples Of Your Work?
Photos of our work can be found on our portfolio page and throughout our web site. You may also visit some of our completed projects upon request with the approval of our past clients.

Where In The Cleveland Area Do You Work?
We specifically work throughout the greater Cleveland metropolitan area and Cuyahoga and its surrounding counties, though we have installed countless kitchen and baths in all of northeast Ohio. We have also shipped cabinetry out of state to our client’s vacation and second homes.